Impact of announced wait time information on emergency department overcrowding mitigation: a simulation study.
Despite widespread implementation of predicted patient wait time information systems in hospital emergency departments (EDs), the relationship between quality of announced wait time information and ED overcrowding mitigation remains unclear. This study investigates how prediction accuracy, update frequency, and patient adoption rates affect ED overcrowding level.
Author(s): Zou, Chengye, Zhang, Yiran, Ouyang, Huiyin, Sun, Zhankun
DOI: 10.1093/jamia/ocag036