Reducing Interruptive Alert Burden Using Quality Improvement Methodology.
Increased adoption of electronic health records (EHR) with integrated clinical decision support (CDS) systems has reduced some sources of error but has led to unintended consequences including alert fatigue. The "pop-up" or interruptive alert is often employed as it requires providers to acknowledge receipt of an alert by taking an action despite the potential negative effects of workflow interruption. We noted a persistent upward trend of interruptive alerts at our [...]
Author(s): Chaparro, Juan D, Hussain, Cory, Lee, Jennifer A, Hehmeyer, Jessica, Nguyen, Manjusri, Hoffman, Jeffrey
DOI: 10.1055/s-0039-3402757