Measuring success: perspectives from three optimization programs on assessing impact in the age of burnout.
Electronic health record (EHR) optimization has been identified as a best practice to reduce burnout and improve user satisfaction; however, measuring success can be challenging. The goal of this manuscript is to describe the limitations of measuring optimizations and opportunities to combine assessments for a more comprehensive evaluation of optimization outcomes. The authors review lessons from 3 U.S. healthcare institutions that presented their experiences and recommendations at the American Medical [...]
Author(s): Lourie, Eli M, Stevens, Lindsay A, Webber, Emily C
DOI: 10.1093/jamiaopen/ooaa056