Digital disparities: lessons learned from a patient reported outcomes program during the COVID-19 pandemic.
The collection of patient reported outcomes (PROs) allows us to incorporate the patient's voice into their care in a quantifiable, validated manner. Large-scale collection of PROs is facilitated by the electronic health record and its portal, though, historically, patients have eschewed the portal and completed patient-reported outcome measures in the clinic via tablet. Furthermore, access and use of the portal is associated with known racial inequities. Our institution oversees the [...]
Author(s): Sisodia, Rachel C, Rodriguez, Jorge A, Sequist, Thomas D
DOI: 10.1093/jamia/ocab138