Variation in electronic test results management and its implications for patient safety: A multisite investigation.
The management and follow-up of diagnostic test results is a major patient safety concern. The aim of this qualitative study was to explore how clinicians manage test results on an everyday basis (work-as-done) in a health information technology-enabled emergency department setting. The objectives were to identify (1) variations in work-as-done in test results management and (2) the strategies clinicians use to ensure optimal management of diagnostic test results.
Author(s): Thomas, Judith, Dahm, Maria R, Li, Julie, Smith, Peter, Irvine, Jacqui, Westbrook, Johanna I, Georgiou, Andrew
DOI: 10.1093/jamia/ocaa093