Advancing electronic health record vendor usability maturity: Progress and next steps.
Despite basic federal requirements promoting a user-centered design approach to electronic health record (EHR) development and usability testing there have been usability and safety risks with EHR technology. Four EHR vendors were asked to provide written descriptions of their usability practices, and we reviewed these descriptions to identify areas where there has been advancement and areas for improvement. All 4 vendors described user-centered design processes and usability testing methods that [...]
Author(s): Hettinger, Aaron Z, Melnick, Edward R, Ratwani, Raj M
DOI: 10.1093/jamia/ocaa329