Enhancing research informatics core user satisfaction through agile practices.
The Huntsman Cancer Institute Research Informatics Shared Resource (RISR), a software and database development core facility, sought to address a lack of published operational best practices for research informatics cores. It aimed to use those insights to enhance effectiveness after an increase in team size from 20 to 31 full-time equivalents coincided with a reduction in user satisfaction.
Author(s): Post, Andrew R, Luther, Jared, Loveless, J Maxwell, Ward, Melanie, Hewitt, Shirleen
DOI: 10.1093/jamiaopen/ooab103