Prevalence and Risk Profile Of Unread Messages To Patients In A Patient Web Portal.
Excitement around the adoption of electronic communication between physicians and patients is tempered by the possibility of increased clinical and legal risk. If patients do not read messages in a timely fashion, duplicative communication efforts may be required and patient safety may be jeopardized.
Author(s): Crotty, B H, Mostaghimi, A, O'Brien, J, Bajracharya, A, Safran, C, Landon, B E
DOI: 10.4338/ACI-2015-01-CR-0006