Developing an artificial intelligence-powered question-and-answer chatbot with English-Spanish capabilities for new mothers.
Generative AI chatbots are revolutionizing health education by making complex information more accessible to the public. However, their use presents risks, including bias, hallucinations, ethical concerns, and misinformation, which are particularly critical in health contexts where incorrect guidance can have serious consequences. Ensuring safety, accuracy, and reliability is essential, especially in maternal and infant health.
Author(s): Nguyen, Quynh C, Norell, Elizabeth M, Mane, Heran, Yue, Xiaohe, Srikanth, Neha Pundlik, Peters, Carson J, Gutierrez, Francia Ximena Marin, Kurella, Eesha, Dipankar, Pankaj, Salazar, Diego, Mullaputi, Penchala Sai Priya, Alibilli, Amrutha, Santhosh, Adwaith, He, Xin, Boyd-Graber, Jordan, Nguyen, Thu T
DOI: 10.1093/jamiaopen/ooaf169