Reevaluating recovery: perceived violations and preemptive interventions on emergency psychiatry rounds.
Contemporary error research suggests that the quest to eradicate error is misguided. Error commission, detection, and recovery are an integral part of cognitive work, even at the expert level. In collaborative workspaces, the perception of potential error is directly observable: workers discuss and respond to perceived violations of accepted practice norms. As perceived violations are captured and corrected preemptively, they do not fit Reason's widely accepted definition of error as [...]
Author(s): Cohen, Trevor, Blatter, Brett, Almeida, Carlos, Patel, Vimla L
DOI: 10.1197/jamia.M2245