Implementation of a digital chatbot to screen health system employees during the COVID-19 pandemic.
The screening of healthcare workers for COVID-19 (coronavirus disease 2019) symptoms and exposures prior to every clinical shift is important for preventing nosocomial spread of infection but creates a major logistical challenge. To make the screening process simple and efficient, University of California, San Francisco Health designed and implemented a digital chatbot-based workflow. Within 1 week of forming a team, we conducted a product development sprint and deployed the digital [...]
Author(s): Judson, Timothy J, Odisho, Anobel Y, Young, Jerry J, Bigazzi, Olivia, Steuer, David, Gonzales, Ralph, Neinstein, Aaron B
DOI: 10.1093/jamia/ocaa130