A scoping review of empathy recognition in text using natural language processing.
To provide a scoping review of studies on empathy recognition in text using natural language processing (NLP) that can inform an approach to identifying physician empathic communication over patient portal messages.
Author(s): Shetty, Vishal Anand, Durbin, Shauna, Weyrich, Meghan S, Martínez, Airín Denise, Qian, Jing, Chin, David L
DOI: 10.1093/jamia/ocad229