Implications for informatics given expanding access to care for Veterans and other populations.
Recent investigations into appointment scheduling within facilities operated by the US Department of Veterans Affairs (VA) illuminate systemic challenges in meeting its goal of providing timely access to care for all Veterans. In the wake of these investigations, new policies have been enacted to expand access to care at VA facilities as well as non-VA facilities if the VA is unable to provide access within a reasonable timeframe or a [...]
Author(s): Dixon, Brian E, Haggstrom, David A, Weiner, Michael
DOI: 10.1093/jamia/ocv019