Linking acknowledgement to action: closing the loop on non-urgent, clinically significant test results in the electronic health record.
Failure to follow-up nonurgent, clinically significant test results (CSTRs) is an ambulatory patient safety concern. Tools within electronic health records (EHRs) may facilitate test result acknowledgment, but their utility with regard to nonurgent CSTRs is unclear. We measured use of an acknowledgment tool by 146 primary care physicians (PCPs) at 13 network-affiliated practices that use the same EHR. We then surveyed PCPs to assess use of, satisfaction with, and desired [...]
Author(s): Dalal, Anuj K, Pesterev, Bailey M, Eibensteiner, Katyuska, Newmark, Lisa P, Samal, Lipika, Rothschild, Jeffrey M
DOI: 10.1093/jamia/ocv007