Electronic consultations (E-consults) and their outcomes: a systematic review.
Electronic consultations (e-consults) are clinician-to-clinician communications that may obviate face-to-face specialist visits. E-consult programs have spread within the US and internationally despite limited data on outcomes. We conducted a systematic review of the recent peer-reviewed literature on the effect of e-consults on access, cost, quality, and patient and clinician experience and identified the gaps in existing research on these outcomes.
Author(s): Vimalananda, Varsha G, Orlander, Jay D, Afable, Melissa K, Fincke, B Graeme, Solch, Amanda K, Rinne, Seppo T, Kim, Eun Ji, Cutrona, Sarah L, Thomas, Dylan D, Strymish, Judith L, Simon, Steven R
DOI: 10.1093/jamia/ocz185