An Evidence-Based Roadmap for the Provision of More Equitable Telemedicine.
During the coronavirus disease 2019 pandemic, as a safety-net organization with a substantial percentage of patients of color and with limited English proficiency (LEP), we were wary of furthering health disparities in our community. We analyzed gaps in telemedicine (telephone and video) delivery in our communities, quantified the effects of our tests of change, and began the process of accumulating evidence to create a road map for other organizations.
Author(s): Jelinek, Ryan, Pandita, Deepti, Linzer, Mark, Engoang, Jeremy Bikah Bi Nguema, Rodin, Holly
DOI: 10.1055/s-0042-1749597